Where do my templates go? G-Sites as an intranet

Juliana, “Where do I put all this documentation?” You are hiring people or want to be and in order to delegate current responsibilities, you have to make sure this new Rockstar can actually do their job without a bunch of…

How to deal with my team’s systems resistance

You saw the light!   Whether you are tired of repeating the same tasks over and over again and want to automate the process or you just got tired of asking where your team was on their projects – you…

Spankin’ New Workflows – Because you can’t track a document

“I don´t wanna!” I would rather eat my vegetables than create a workflow.  I would like to say workflows allow you to be more efficient, optimized and automated. What is a workflow? Webster states (so you know it’s true): But,…

How a Copywriting Agency 7x Her Recurring Revenue

How a Copywriting Agency Increased Recurring Revenue By 7-Fold … and never had to worry about feast or famine again. Cha-Ching! Isn’t that the dream, guys? First, I want you to meet Jean Tang. Jean had run a successful copywriting…

How do I prevent unreasonable, ridiculous client requests?

You were doing the happy dance after landing that new client. Wooot woot. But it’s been a couple of weeks and the emails, the texts, the voicemails and questions at ungodly hours just keep pouring in. You’re starting to wonder…

10 Reasons Your Employees Will *Never, Ever* Leave You

1. You are the bottleneck and everything needs to get approved by you   2. You are not accessible … so naturally, nothing gets approved   3. You complain that your employees don’t meet deadlines   4. You never give your…

What Choosing Your Systems has to Do with Dating

Let’s skip the small-talk… And no, this is not the speed-dating circuit. Grab a seat here at the bar, settle in, order a drink and I’ll jump right into sharing some of my secrets… Ready?? OK, great, let’s get started……

Pricing; How to Do It & Get Rid of It’s Emotional Baggage

Juliana, how do I price myself? Let’s not talk about breakeven points and operating models (you can call me for that). It’s truly hard to price a new service or an offering, but, we need to get over the emotions…

The Ultimate Hack for Improving Client Engagement

Luuuucy… You have some splainin’ to do!!! (Did I just age myself with this reference?) I’m about to hop on a call with a client that may or may not have done their work for the meeting (ahem). I ask…

My Schedule is Holding Me Hostage

“Juliana, my calendar has made me it’s b*tch – what do I do?” I get that a lot from clients. Followed by, “I feel like I’m running from meeting to meeting, I’m doing a million things and yet and I’m…