Q: What areas do you typically assist with systemizing?
A: There are many areas depending on your business’s needs. The idea is to focus on the areas that will bring you long term and short term results. Here is a list of areas. If you don’t see the area you are looking to improve, email us. Usually two things can happen. We either don’t cover it or you might be looking into the wrong area to place your time and energy. We can help you with that as well.
- Recruiting Process to build qualified team members
- Onboarding and Training team members so you create culture from the get go and stop repeating yourself 50 times a day
- All your business workflows to operate the business so your reputation and quality grows alongside your cashflow
- Team Engineering- Create and define a clear vision, values and mission for your business that will give concrete leadership to your team.
- Creating Recurring Revenue and prevent feast or famine
- Sales Process so you can concentrate on closing and delegating the administrative pieces
- Stream line the proposal process to make it easier and receive money quicker
- Client Onboarding to set up expectations and create better engagements
- Your Entrepreneurial Calendar so you are being proactive instead of reactive
Q: How long is the commitment for your engagement?
A: 4 months
Q: Does it have to be 4 months?
A: Yes. Nothing ever happens overnight. This length of time allows you and ScaleTime the ability to monitor growth, assess results and make changes that best suits your business.
Q: Where do we meet?
A: We meet in a Google Hangout. Time and travel are two obstacles that we have eliminated with virtual meetings. Consistency is vital. This is the best option.
Q: How often?
A: Once a week
Q: How long are your sessions?
A: Approximately 75 minutes. We cut the fat out of the conversation and get straight into it. Time is a valuable commodity.
Q: How long do you work with you clients for?
A: We will be with you every step of the way. Most clients stay with ScaleTime to build the major systems in their business. This allows us to work on all areas of your business. Like all systems, once a system is created, it needs to be stress tested and tweaked.
Q: Can my team member be in the call?
A: Yes, most clients want team members to be included in the call.
Q: I work with sales and marketing – how is this different?
A: They make our job so much easier! They are great at creating a strategy and generating leads. ScaleTime is great at having a system to capture those leads and make sure you are fulfilling on time, every time.
Q: What results have your clients had?
A: Check out our customer stories
Q: What size businesses do you work with?
A: We work with service based businesses breaking the 1m mark
Q: Are you scaling? How?
A: We maintain a certain number of clients per quarter so that we can work on the user experience of ScaleTime services. Our scaling plan is working towards building technologies that make our services accessible to many users.
Q: How many hours of “HW” do I have to do?
A: The deliverables differ. Expect to invest one hour per week on the deliverables.
Q: What will you be expecting from me for in terms of daily work and information sharing?
A: Our clients are set up on Trello, with a road map of our work together and have a list of weekly deliverables once they are defined. Weekly deliverables for you can include making a business decision, research, creating a piece of documentation or asset, brain dump on a topic of your business that you know or have certain conversations during the week.
Q: What can I expect from you?
Weekly deliverables for me can include analyzing and making recommendations on a part of your business, process or system you have in existence, research new systems or information, make a relevant introduction, look for patterns, redundancies or gaps in something that has been created by your team etc.
Q: I have a coach – how does ScaleTime differ?
A: We are not a coaching firm. We will be your partner in making sure that your business grows and runs smoothly even when you are not there. We set goals together and provide deliverables and milestones to make sure your business has a foundation to grow on and see it through that growth.
Q: I have specific objectives – how do I know we will get them accomplished?
A: We are results oriented. You will feel the adrenaline rush that you would feel if you won the lottery! Only better because you are your own boss and you know that there is no limit to success!
Q: What areas of ‘advising” will you cover?
A: We will also be assessing gaps in your systems to see what work needs to be done in the future to make you the rainmaker, download your brain, delegate the nitty gritty and get you out of your business’ day-to day.